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Products and Services at Party City
Party City's extensive range of products includes:
- Party Supplies: Offering everything from decorations to tableware in various themes and colors.
- Costumes: A vast selection of costumes for all ages, available year-round.
- Special Occasion Items: Catering to events like baby showers, graduations, and weddings with specialized products.
- Halloween Focus: An extensive range of Halloween costumes and decorations, including pop-up Halloween City locations.
- Balloon Services: In-store helium balloon filling and balloon delivery services.
Special Features at Party City
- Annual Sales: Significant savings during Black Friday and Cyber Monday sales.
- Customer Service: Accessible via phone or online Help Center.
- Live Chat Support: Available weekdays and weekends for customer assistance.
- Mobile App: Features like free shipping on orders over $39, Scan & Go, and 24/7 shopping.
- First-Time Subscriber Discount: 15% off on a purchase of $30 or more for new email and text subscribers.
- Free Shipping: On orders $59 and up, excluding certain items and locations.
- Coupons and Promotions: Regular updates on the latest deals and special offers.
- Organization Discounts: Available for schools and non-profits, with varying discount levels.
- Balloon Delivery: Free scheduled or same-day delivery on orders of $39 or more.
- Curbside Pickup: For easy and convenient shopping.
- Return Policy: Accepts returns and exchanges within 30 days of purchase.
- Contactless Shopping Options: Through curbside pickup and same-day delivery.
Party City stands as a one-stop shop for all party and celebration needs, providing a wide array of products and services that cater to various themes and occasions. Whether planning a small gathering or a grand event, Party City has everything to make your celebration special.
Shipping at Party City
Party City offers a variety of shipping options to ensure your party supplies and decorations arrive when you need them:
- Standard Shipping: Available for all orders, with delivery times depending on your location.
- Express Shipping: For those last-minute party needs, express shipping options are available at an additional cost.
- Free Shipping: Party City provides free shipping on orders over $59, catering to most party planners' needs. Note that this excludes oversized or hazardous items, and is not available for deliveries to Alaska, Hawaii, or military addresses.
- Balloon Delivery: Party City uniquely offers free scheduled or same-day balloon delivery on orders of $39 or more. Same-day delivery requires orders to be placed before 4 p.m. local time.
Return Policy at Party City
Party City is committed to customer satisfaction and has a straightforward return policy:
- 30-Day Return Window: Items can be returned or exchanged within 30 days of purchase.
- Original Packaging Required: To be eligible for a return or exchange, items must be undamaged and in their original packaging.
- Receipt Necessary: Present the original receipt for a smoother return or exchange process.
- Exclusions: Some items may be excluded from returns or exchanges; check Party City's policy for specific details.
- Contactless Returns: With Party City's contactless shopping options, you can also opt for contactless returns for added convenience.
Party City's shipping and return policies are designed to ensure that planning your party or event is as stress-free as possible, allowing you to focus on what really matters - celebrating your special moments.
FAQs
How can I maximize savings and benefits with Party City's membership or reward programs?
By downloading the Party City app, you'll have access to free shipping on orders over $39 and can easily browse the latest deals on the Coupons and Promotions page. Additionally, when you sign up for Party City's email list, you receive a 15% discount on your next purchase over $39. To find local deals, visit the Resources page on PartyCity.com and enter your zip code to view the current local ad for your area.
What are the details of Party City's Shipping and Return Policy?
Party City's shipping rates vary based on the total value of your order. Free shipping is available for orders totaling $39 or more after all discounts are applied. Note that shipping to PO boxes or military addresses may have certain restrictions. Party City ships exclusively within the United States, and orders placed before 3 p.m. EST on weekdays typically ship the same day.
For returns, Party City allows exchanges or returns within 30 days of the initial order, as long as the items are unopened. To process a return, use your order number to access a printable return label on the PartyCity.com returns page. Please be aware that helium tanks, custom/personalized items, and partial party kits are not eligible for return.
What are the costs for balloon filling at Party City?
Party City offers helium-filling services for balloons in its stores. The filling cost for latex balloons ranges from $0.99 to $1.29 each, while foil balloon filling costs vary from $1.99 to $15.99, depending on the balloon's size.
