- All
- Deals
- Coupons
- Sales
Annual Sales at JOANN
- JOANN organizes multiple sales events annually, including Black Friday, Cyber Monday, post-Christmas, and New Year's sales.
- The Firefly Frenzy Sale, usually in June or July, is the store’s flagship event, offering up to 70% off on popular items like fabric and jewelry supplies, plus discounts on sewing machines.
Customer Service at JOANN
- Reach out to JOANN’s customer service at (330) 735-6576 or via email at customer.service@joann.com, available for calls and texts from 9 a.m. to 6 p.m. EST.
- The JOANN app provides a streamlined shopping experience with unique coupons, user-friendly shopping features, and easy browsing capabilities, integrating seamlessly with customer accounts set up on the website.
Special Features at JOANN
- App Download Bonus Coupons: New app users receive special bonus coupons, variable as JOANN updates them frequently.
- Email List Discounts: Subscribers to JOANN's email list get access to frequent coupons, including significant discounts on various items and categories, and sale alerts.
- Weekly Ad: Offers previews of upcoming deals and exclusive coupons.
- Free In-Store and Curbside Pickup: Available for online orders, with a typical coupon code for this offer found on their website.
- Price Matching: JOANN price matches with select competitors for identical items, even post-purchase.
- Coupon Stacking: Allows the use of more than one coupon per order for combined savings.
- Discount Programs: Special discounts for military personnel, teachers, and healthcare workers.
JOANN Fabrics and Crafts stands as a vibrant hub for crafters and hobbyists, offering a rich array of materials and tools for a multitude of creative projects. With its customer-centric approach, wide-ranging product selection, and commitment to affordability through sales and discounts, JOANN is a cherished destination for craft enthusiasts.
FAQs
What is the coupon policy at JOANN?
JOANN Fabrics accepts coupons from competitors like Michaels, Hancock Fabrics, and Hobby Lobby. Additionally, they permit the use of multiple coupons per purchase, known as coupon stacking. Each coupon’s specific terms determine its applicability. When shopping online, promo codes listed on coupons can be entered at checkout in the coupon code window. Note that while coupons are stackable, not all are applicable to sale items, so it’s important to read the terms carefully before use.
Can you explain JOANN's shipping and return policy?
Standard shipping rates at JOANN are $7.99 for orders up to $150, and $11.99 for orders over that amount. Express shipping costs range from $17 to $22 for orders under $75, and 25% to 30% of the order total for larger purchases. While free shipping coupons are occasionally available, JOANN consistently offers free shipping for pickup at local stores.
For returns, customers can bring their items to any store with a receipt and photo ID. Online orders can also be returned via mail using the provided return slip. Refunds are issued in the original payment form, minus a $7.95 return shipping and handling fee.
How can I join JOANN's rewards programs?
JOANN offers several rewards programs catering to teachers, military members, Girl Scouts, and 4-H clubs. To sign up, visit JOANN.com, scroll to the bottom of the page, and click on 'Rewards Programs' under the 'Savings & Discounts' section in the footer.
Does JOANN offer discounts for teachers, military personnel, healthcare workers, or seniors?
Yes, JOANN provides a 15% discount for teachers, military members, and healthcare workers. Verification of eligibility can be done through JOANN’s website, and once verified, the discount is automatically applied to purchases when signed into your account.
JOANN also hosts special discount days for senior citizens aged 60 and over, offering 20% off the total purchase. Keep updated with these discount days by following JOANN's Facebook page or signing up for their emails.
