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Products and Services
1-800-Flowers offers a diverse array of products, including fresh flowers, green and blooming plants, gourmet gift baskets, and personalized gifts. Alongside their own offerings, they feature products from affiliated brands like Harry & David and The Popcorn Factory, providing a wide range of options for every occasion.
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Special Features for Seniors
Recognizing the needs of senior customers, 1-800-Flowers ensures easy website navigation and accessible customer service. The product range includes senior-friendly items like low-maintenance plants and simplified flower arrangements. Additionally, seniors can benefit from various promotions and discounts, enhancing their shopping experience.
Sales and Coupons at 1-800-Flowers
Throughout the year, 1-800-Flowers offers a variety of sales and coupon deals, particularly during key gifting holidays. Expect special offers on roses and chocolates around Valentine's Day, and discounts on seasonal arrangements for Christmas, Thanksgiving, and the Fourth of July. They also feature promotions such as Mother's Day, Memorial Day, and school graduations.
Celebrations Passport
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Joining the Celebrations Passport program entitles members to free standard shipping on eligible items across the 1-800-Flowers brand family. Members also enjoy access to exclusive offers without incurring service charges on most items. The first-year membership is $19.99, renewing at $29.99 per year, compared to regular shipping charges starting at $14.99 per order.
Shipping Policy
1-800-Flowers offers multiple shipping options, with costs varying based on the order total and delivery speed or date. Some arrangements are shipped in a box, while local florists deliver others. Standard shipping begins at $14.99, with expedited and same-day delivery available for certain products. Additional service fees may apply.
Customer Service
Customers can reach out to 1-800-Flowers at (800) 514-5709 for order assistance or product information. The company ensures service and quality satisfaction, offering redelivery options for unsatisfactory orders.
Understanding Shipping Policy at 1-800-Flowers
1-800-Flowers offers several shipping options to accommodate your needs. The shipping cost varies depending on the total amount of your order and the selected delivery speed or date. Here's a breakdown of the shipping process:
- Delivery Methods: Some products are shipped directly in a box to ensure freshness, while local florists hand-deliver others.
- Shipping Costs: Standard shipping starts at $14.99. Expedited and same-day delivery options are available for certain products, with additional service fees applicable.
- Local Florist Delivery: For orders fulfilled by local florists, the arrangements arrive fully prepared and ready for display.
This policy ensures that your floral and gift orders are delivered in the best possible condition, aligning with your specific needs and occasions.
Ordering Guide for 1-800-Flowers
Placing an order with 1-800-Flowers is a simple process:
- Select Your Items: Browse through a wide range of flowers, plants, and gifts to find the perfect item for your occasion.
- Choose Delivery Options: Select the delivery date and method that best suits your needs. Remember, same-day delivery is available for select items.
- Provide Recipient Information: Enter the delivery address and recipient details.
- Make Payment: Choose your payment method. You can also opt for the Klarna payment plan to split your payment into interest-free installments.
- Review and Place Your Order: Confirm all details are correct and finalize your order.
This guide is designed to make your shopping experience at 1-800-Flowers smooth and hassle-free, ensuring your gifts are selected and delivered with ease.
Customer Support at 1-800-Flowers
1-800-Flowers is committed to providing excellent customer service. Here's how you can get assistance:
- Contact Number: For help with orders or product information, call (800) 514-5709.
- Service and Quality Guarantee: The company offers a guarantee on service and quality, including options for redelivery if you are not satisfied with your order.
- Additional Support: If you have specific questions or need help with the ordering process, the customer service team is available to provide guidance and resolve any issues.
Buy Now, Pay Later Option
1-800-Flowers has teamed up with Klarna, offering approved customers the option to pay for their purchases over time. Eligible purchases are divided into four equal, interest-free payments, due every two weeks.
1-800-Flowers FAQs
Does 1-800-Flowers offer same-day deliveries?
Same-day delivery is available for select items, with local florists partnering with 1-800-Flowers for fulfillment. Service charges may apply, and minor substitutions by florists may be necessary.
Is there free shipping at 1-800-Flowers?
Through the Celebrations Passport, customers get free shipping on eligible items at 1-800-Flowers and its affiliated brands. The Passport is priced at $19.99 for the first year and $29.99/year thereafter. Alternatively, shipping coupons and promotions may be available throughout the year.
Do 1-800-Flowers arrangements arrive bloomed?
Arrangements from 1-800-Flowers are delivered as fresh as possible, with some flowers in bud form. These typically bloom within a few days when cared for as directed.
Does 1-800-Flowers deliver in a box?
Arrangements are delivered either directly in a box or by local florists. Direct ship orders come in a specially designed box, while florist-delivered orders are fully arranged upon delivery.
Is there a military discount at 1-800-Flowers?
Military members with VetRewards are eligible for a 30% discount at 1-800-Flowers and its associated brands.
