Products and Services at Lord Ashley's

Lord Ashley's might offer a wide range of products and services tailored to meet the needs of its customers. This could include:

• High-Quality Merchandise: Offering a selection of products known for their quality and durability.
• Personalised Services: Customization services for products to meet individual customer preferences.
• After-Sales Support: Providing warranties and return policies that ensure customer satisfaction.

Special Features for Seniors

Lord Ashley's could implement several features to accommodate senior customers better, such as:

• Discount Programs: Special discount rates for seniors on products or services.
• Easy Navigation: Stores and websites designed with accessibility in mind, ensuring ease of use for all customers, including those with mobility challenges.
• Dedicated Support: Customer service options that cater specifically to the needs and concerns of senior shoppers.

Shipping Policy at Lord Ashley's

The shipping policy at Lord Ashley's might include:

• Domestic and International Shipping: Offering shipping options both within the country and internationally, with clear timelines and costs.
• Trackable Shipments: Providing customers with tracking numbers to monitor their orders' progress.
• Environmentally Friendly Packaging: Using sustainable materials for packaging to minimise environmental impact.

Customer Support at Lord Ashley's

Lord Ashley's commitment to customer satisfaction could be reflected in its customer support services, potentially offering:

• Multiple Contact Channels: Availability through phone, email, and live chat for customer inquiries and support.
• In-Store Assistance: Knowledgeable staff available in-store to help with product selection, returns, and other queries.
• Online Resources: Comprehensive FAQ sections, guides, and tutorials available on the website.

Payment Options

To accommodate a wide range of customers, Lord Ashley's might accept various payment methods, including:

• Credit and Debit Cards: Major cards like Visa, MasterCard, and American Express.
• Online Payment Systems: Services such as PayPal for secure online transactions.
• Gift Cards: Offering branded gift cards as a payment option or for gift-giving purposes.

Ordering Guide for Lord Ashley's

Ordering from Lord Ashley's could be streamlined for customer convenience, potentially involving:

1. Product Selection: Browse the selection online or in-store to choose your desired products.
2. Add to Cart: For online orders, add items to your shopping cart and proceed to checkout.
3. Payment: Select your payment method and enter the necessary details.
4. Confirmation: Receive an order confirmation via email with details about your purchase and expected delivery timelines.

Price Matching & Adjustments

Ashley promises to match lower prices on identical items found on Amazon.com, provided they are sold and fulfilled directly by Amazon. This policy applies to items that exactly match in brand, model, SKU, size, and colour but excludes prices affected by rebates, coupons, or discounts applied in-cart. Price match requests can be made via live chat post-delivery of the product.

For those who've made a purchase and find the same item priced lower within 30 days at Ashley, a price adjustment is possible, although this does not apply to clearance or major sales event prices, including Black Friday or Cyber Monday specials.

Buy Now, Pay Later

Ashley offers multiple financing options for home furnishings, ranging from 6 to 72 months, with longer plans available exclusively online and subject to minimum purchase requirements. To take advantage of promo codes alongside financing, shorter-term options are recommended.

Ways to Save

Beyond its main stores, Ashley operates over 100 outlet locations across the U.S., offering significant savings on furniture and home decor, both in-store and online. These items are also eligible for Ashley’s financing deals.

Frequently Asked Questions

What does Ashley's 2023 Black Friday Sale include?

Ashley's Black Friday sale features doorbusters, up to 50% off clearance items, and special deals on mattresses, dining sets, and living room furniture.

Is there a discount for signing up for Ashley's emails?

Yes, new subscribers to Ashley's emails receive a 10% discount, along with exclusive offers and updates through the Ashley A-List.

How can I find coupons and promo codes for Ashley?

Ashley updates its website with promotional codes and deals. Signing up for emails or the Ashley A-List is recommended to stay informed about the latest discounts.

How does the Ashley referral program work?

Customers can earn discounts by referring friends and family through a personalized link. There is no limit to the number of referral discounts one can receive.

What are the benefits of the Ashley Advantage Credit Card?

The Ashley Advantage Credit Card offers special financing options, exclusive deals, and the opportunity to earn rewards, all without an annual fee.

What range of mattresses does Ashley offer?

Ashley provides a wide selection of mattresses, ranging from twin to California king sizes. This includes options from top brands and various types of mattresses, along with bedding accessories.

Does Ashley offer a military discount?

Yes, Ashley honours veterans and active military personnel with a 5% discount.