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Products and Services
1-800-Baskets.com offers various gift baskets catering to different preferences and occasions. These include wine gift baskets, premium coffee and spa gift baskets, fruit baskets, and gourmet food baskets featuring chocolates, meat, and cheese. The company ensures a perfect gift basket for everyone, be it for men, women, workaholics, or the health-conscious. They emphasize connecting with friends and family through heartfelt gifts like orchard fruit, chocolates, cookies, and sweets.
Special Features for Seniors
As of the latest information available, 1-800-Baskets.com does not offer specific senior discounts. However, they might have updated their policies since then, so it's advisable to check their website for the most current information.
Sales and Coupons at 1-800-Baskets.com
Throughout the year, 1-800-Baskets offers various sales and coupon deals, especially during key gifting holidays. You can find special offers on roses and chocolates around Valentine's Day and discounts on seasonal arrangements for Christmas, Thanksgiving, and the Fourth of July. They also run promotions for occasions like Mother's Day, Memorial Day, and school graduations.
Celebrations Passport Program
By joining the Celebrations Passport program, members enjoy free standard shipping on eligible items from the 1-800-Flowers family of brands. The program also offers exclusive deals and eliminates service charges on most items. The first-year membership is priced at $19.99, renewing at $29.99 per year. This is a great deal compared to the regular starting shipping charge of $14.99 per order.
Understanding Shipping Policy at 1-800Baskets.com
When you shop at 1-800Baskets.com, it's important to know how shipping charges are calculated to understand the total cost of your purchase. The company uses UPS or FEDEX for deliveries, with shipping charges based on the total price of your order.
Here's a breakdown of their shipping rates
- Orders up to $19.98: The shipping charge is $6.99.
- Orders between $19.99 and $29.98: Shipping costs $10.99.
- Orders from $29.99 to $39.98: You'll pay $13.99 for shipping.
- Orders ranging from $39.99 to $79.98: The shipping fee is $15.99.
- For orders between $79.99 and $99.98, Shipping will cost you $18.99.
- Orders of $99.99 and above: These come with a shipping charge of $20.99.
- These tiered shipping rates help you anticipate the additional cost based on your order's total value. Whether you're sending a small token of appreciation or a lavish gift basket, understanding these rates ensures there are no surprises when you check out. Remember, these rates apply to standard shipping; expedited shipping may incur additional charges.
Customer Service
For order assistance or product inquiries, customers can contact 1-800Baskets at 1-800-227-5387. The company is committed to service and quality, offering redelivery options if you're unsatisfied with your order.
Buy Now, Pay Later Option
1-800-Baskets offers a buy now, pay later option with Sezzle. Sezzle allows customers to pay in budget-friendly installments. 1-800-Baskets also accepts a variety of credit cards, including:
American Express, Diner's Club, Discover Card, JCB, MasterCard, VISA. 1-800-Baskets also offers Bill Me Later for qualifying customers who want to pay by check.
Ordering Guide for 1-800-Baskkets.com
How do I select a gift to order?
Browse the selection, find the gift you wish to send, and select it.
How do I choose the delivery date for my order?
Once you have selected a gift, choose your preferred delivery date.
What is the process for checking out?
Click "Checkout" and enter your shipping, billing, and payment details.
Will I be able to review my order before submitting it?
Yes, you will be able to review your order before final submission.
Customer Support at 1-800-Baskets
How can I contact customer support for assistance?
You can reach the customer support team by calling 1-800-227-5387.
What is 1-800-Baskets.com's satisfaction guarantee?
1-800-Baskets.com guarantees your satisfaction. If you or the gift recipient are not delighted, they will provide an appropriate replacement or refund.
What should I do if I have a problem with my order?
If you encounter any issues with your order, contact the customer support team at the provided phone number for assistance. They are committed to resolving any concerns to ensure a satisfactory experience.
Frequently Asked Questions
What happens after I place an order?
After placing an order, you'll receive a web order confirmation number and an email receipt. If any issues arise, customer service will contact you.
What if I don't receive an order confirmation email?
If you don't get an email confirmation or a call by the next business day, contact customer service at 1-888-227-5387.
Can I change the delivery address?
Yes, for same-day orders, contact customer service at 1-888-227-5387 before 11:00 p.m. ET on the order day.
Is it safe to use my credit card online?
Yes, the website uses SSL technology to encrypt your information for security.
Which credit cards are accepted?
They accept American Express, VISA, MasterCard, and Discover Card.
When will my credit card be charged?
Your card is charged at the point of purchase online. If there's an authorization issue, you'll be notified.
Why am I having problems ordering?
Ensure your browser is SSL compliant and set to accept "cookies." Recommended browsers are Netscape Navigator 4.5 or later, Microsoft's Internet Explorer 5.0 or later, or AOL browser 4.0 (PC) or 5.0 (Mac).
What if I have a question about a specific product?
For product questions, call customer service at 1-888-227-5387
